Return and Exchange Policy

Returns and Exchange Policy

Thank you for shopping at Glam Couture. We want to ensure you are completely satisfied with your purchase. If you have any questions about our policy, please contact us at sales@glamcouturenj.com.

Returns:

Return Policy:

  • We do not accept returns
  • All purchases made in-store and online are FINAL, no exceptions
  • Your item needs to have the receipt or proof of purchase.

Defective or Damaged Items:

  • For online orders only, if you receive a defective or damaged item, please contact us immediately.

Exchanges:

  • We allow a 72 hr in-store/in-stock exchange only policy or store credit minus a 50% restocking fee (In-store only)
  • When exchanging, the difference must be paid if the dress is higher in value in comparison to original dress purchased 
  • We are not responsible for any shipping costs 

Non-Returnable/Exchangeable Items:

  • Certain items are not eligible for return or exchange such as, bridal, custom orders, special orders, sale items, and clearance.

Contact Us:

  • If you have any questions about our Returns and Exchange Policy, please contact us:

Policy Updates:

  • Glam Couture reserves the right to update or modify this Returns and Exchange Policy at any time without prior notice. Please review this policy periodically for changes.